Arrow Live Remote Assistance

Remote Desktop allows one of our technical experts to connect to your computer remotely to help resolve any problems you may have.

How It Works:
    Step 1:  Once you are on the phone with a member of our technical support team, you provided with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.
Step 2:  You are prompted to download a small virus-free plug-in.
Step 3: With your permission, we can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Type the code you received from your Representative and click the Click Here button to proceed.